DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective items in a timely manner. Deliver highly positive service experiences consistent with our key performance
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities QUALIFICATIONS English language proficiency Previous international Voice experience Good Computer navigation skills skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities QUALIFICATIONS English language proficiency Previous international Voice experience Good Computer navigation skills
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective items in a timely manner. Deliver highly positive service experiences consistent with our key performance
Facility Operations Such as - Housekeeping, F&B Service, Front office management, Cost optimization, Team Team development, Vendor development , IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc, Engineering Services such as - building & equipment maintenance to achieve uptime, Travel - hotel tie-ups, domestic & international travel support including visa facilitation, adherence to laid down procedures & meet all internal & external compliance for the functional area
Facility Operations Such as - Housekeeping, F&B Service, Front office management, Cost optimization, Team Team development, Vendor development , IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc, Engineering Services such as - building & equipment maintenance to achieve uptime, Travel - hotel tie-ups, domestic & international travel support including visa facilitation, adherence to laid down procedures & meet all internal & external compliance for the functional area
the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge • Responsible for Internal and External Quality Reporting • In addition to service levels, People, Process the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge
the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge • Responsible for Internal and External Quality Reporting • In addition to service levels, People, Process the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge
processing of checks • Daily BGC report sharing with internal stakeholders or if required with operational leaders Ability to work and collaborate effectively with internal customer Preferred knowledge of medical terminology timeous delivery of outputs requested Primary Internal Interactions • Recruiters for the purpose of checking managers - for the purpose of BGC status update • Internal auditors - for the purpose of ensuring 100% compliance industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a