JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Capability to communicate with large teams. Appreciation of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning of BPO/E
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Capability to communicate with large teams. Appreciation of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning of BPO/E
8-15 years in a similar role. Exposure to Wintel Operations QUALIFICATIONS Bachelor Degree in Computer Science/Information 8-15 years in a similar role. Exposure to Wintel Operations
QUALIFICATIONS Experience • Matric • Minimum 8 years' work experience; preferably from BPO background • Should have managed Teams for at least 3 years QUALIFICATIONS Experience • Matric • Minimum 8 years' work experience; preferably from BPO background • Should have managed Teams for at
QUALIFICATIONS Experience • Matric • Minimum 8 years' work experience; preferably from BPO background • Should have managed Teams for at least 3 years QUALIFICATIONS Experience • Matric • Minimum 8 years' work experience; preferably from BPO background • Should have managed Teams for at
8-15 years in a similar role. Exposure to Wintel Operations QUALIFICATIONS Bachelor Degree in Computer Science/Information 8-15 years in a similar role. Exposure to Wintel Operations
QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred