sales service Key Tasks: Query resolution Customer support Customer PODs Render after-sales service Provide
PURPOSE: To provide an efficient sales coordination service to Production and Sales. JOB FUNCTION: Quotations conversions are correctly recorded on JDE All relevant quotes and supporting documents are correctly saved as
maintenance, and servicing of hygiene equipment and systems. You will be responsible for handling service calls maintenance visits, and providing exceptional customer service. This role requires a combination of technical strong communication skills to deliver high-quality service to clients. Key Responsibilities: Installation: action to address them promptly. Service Calls: Respond to service calls from clients in a timely manner throughout the service process to ensure satisfaction and minimise downtime. Service Visits: Conduct
trained in order to promote the correct company machine in the correct configuration to the customer. machines, in order to promote and configure the correct machines to the customers. This technical ability
for the Funds. Utilising the documents system correctly (Oculus). Basic understanding of Benefits funds
Liaise with internal sales department to ensure service levels are continually improved. Send price notifications support required by the customer Attend to customer service needs with regards to Arrange and attend monthly subordinates with regards to advising the customer correctly. Attend customer meetings and site visits with
integrity of the engineering team and carry out corrective action when required Management of the artisan collaboration with the procurement team to ensure agreed service levels are met, escalate areas of concern to General through engineering supervisors to ensure that correct standards of work are delivered, and agreed delivery
statements and ensure all transactions are recorded correctly. Prepare and analyze financial reports, such as
and Sales Teams of the company by supplying the correct information via daily, weekly and/or month reporting
procedures to minimize disruptions to production services. All associated test evidence needs to be captured captured and be audit compliant. Reporting and service improvement recommendations.