support to stakeholders including salespeople and customers. They will interact on a variety of remote mediums Field incoming help requests from end users and customers via both telephone / email / site requests in problems requiring extended technical support services ● Prioritize and schedule problems. Escalate problems reports/reviews with professional correspondence to customers. ● Ensure that technical manuals are established ● Ensure that a professional image to company customers and suppliers are portrayed at all times, maintaining
support to stakeholders including salespeople and customers. They will interact on a variety of remote mediums Field incoming help requests from end users and customers via both telephone / email / site requests in problems requiring extended technical support services ● Prioritize and schedule problems. Escalate problems reports/reviews with professional correspondence to customers. ● Ensure that technical manuals are established ● Ensure that a professional image to company customers and suppliers are portrayed at all times, maintaining
company receives timely payments from customers for goods or services rendered, maintaining accurate records discrepancies to management team, identify slow-paying customers, and recommend collection candidates. Strengthen relationships with clients by communicating with customers regarding past-due accounts. Assist in streamlining statements of accounts or required reports to customers. Monitor and follow up on outstanding balances properly posted. Customer Communication: Act as a primary point of contact for customer inquiries and discrepancies
part of a team. Ability to positively address customer service concerns. Ability to exercise good judgment judgment and make sound decisions regarding customer inquiries.
part of a team. Ability to positively address customer service concerns. Ability to exercise good judgment judgment and make sound decisions regarding customer inquiries.
order feedback. · Quotes o Assisting Walk in Customers o Assisting External Sales People on the Road and collections. · Maintain and update sales and customer records · Ordering stock from procurement department
order feedback. · Quotes o Assisting Walk in Customers o Assisting External Sales People on the Road and collections. · Maintain and update sales and customer records · Ordering stock from procurement department
Managing the revenue and debtor function including customer credit applications, revenue reviews and sales
Managing the revenue and debtor function including customer credit applications, revenue reviews and sales
providing tax compliance and administrative support services to the Group Tax Head, to contribute to the execution the Group's core culture of entrepreneurship, service excellence and placing the client first. Key Responsibilities: tax consulting matters; and Assisting Accounting Services on an ad hoc basis with tax compliance work, as