Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric
Role:
currently has openings in their call center to fill the roles of Inbound Call Center Agents. No previous experience Receive calls from customers and answer questions, receive complaints, or troubleshoot service issues complaints or service issues. Obtain and capture customer information. Explaining products and services to customers customers. Exceeding company standards in customer service. Requirements: Grade 12 or equivalent national skills. Possess basic computer skills. Be customer service focused. Possess a genuine interest in administration
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate
Competencies:
Must have inbound and outbound experience
Good reading abilities and written
Applying customer service/care principles to all calls
Working with People
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cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Syspro Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit