facilitate the attainment of goals and quotas
services, card personalisation and issuance, credit management software as well as debit and credit card payment stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage finance debt collection matters. The post Senior Contact Centre Agents appeared first on freerecruit.co.za
ty to work with little supervision
EDUCATION
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, comprehensive training, the necessary system and management support to assist you in building a successful of sales targets within a diverse team Quality management of ALL outputs, with the end customer in mind professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service
Reference: JHB001779-Laka-1 Join Our Team as Rollout Contact Person-Treasury (Expert) Are you a skilled communicator Requirements: - In-depth Process Knowledge - Change Management - Excellent and articulate communicator - Ability Statement Processing - Bank Account Management - In House Bank and Cash Management - Payment Optimization (Advanced (Advanced Payment Management) - Payment XML Formats - Any additional responsibilities assigned in the Agile
REQUIREMENTS: · In-depth Process Knowledge · Change Management · Excellent and articulate communicator · Ability Statement Processing, Bank Account Management, In House Bank and Cash Management, Payment Optimization (Advanced (Advanced Payment Management); Payment XML Formats. · Any additional responsibilities assigned in the Agile
currently looking for a Sales Manager (Data Centre) based in Fourways. The Sales Manager will be responsible for for achieving the Open Access Data Centre sales target by generating new sales and growing the Company's Sales Manager is expected to uncover and close opportunities in the region. The Sales Manager – South post-sales support to the Clients for good customer management and retention. Achieve set revenue targets and in a collocation company. Sales manager experience in a Data Centre Telecommunication industry. Microsoft