We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal
Partner with customers to define business needs and elicit business requirements Produce artifacts that that accurately depict customer needs for product implementation such as business requirements and process Provide support as needed to internal and external customers Assist in the facilitation of estimating discussions PowerPoint, Excel, and Visio Ability to travel to customer locations: up to 30% Exposure to PD/PDE application
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
Greet customers arriving at the dealership Showcase the dealership's vehicles and explain their features features and warranties to customers Answer customer questions about cars, financing and purchase process process Accompany customers on test drives, collecting licenses and documentation beforehand per best practices practices Negotiate car prices and trade-in values for customers' vehicles Coordinate with the finance department to determine each customer's financing and ownership options Contact past customers to ensure they are
Digital Customer Service Representatives. In this role, you will provide excellent customer support through comprehensive training will be provided. Respond to customer inquiries and issues promptly and professionally via digital channels. Maintain a high level of customer satisfaction through effective communication and skills. Ensure accurate and timely documentation of customer interactions and transactions. Collaborate with with team members to resolve complex customer issues. Adhere to company policies and procedures while delivering
Greet customers arriving at the dealership Showcase the dealership's vehicles and explain their features features and warranties to customers Answer customer questions about cars, financing and purchase process process Accompany customers on test drives, collecting licenses and documentation beforehand per best practices practices Negotiate car prices and trade-in values for customers' vehicles Coordinate with the finance department to determine each customer's financing and ownership options Contact past customers to ensure they are
Reference: PRS000250-JD-1 Position : Customs Entry clerk Number of positions: 1 Location : Prospecton efficiency. Do minor VOC adjustments. Attend to all custom queries that are within your expertise, matters have to be escalated to your manager. Arrange for customs exams with the warehousing staff. Provide your department with adequate information to address customer's customs related queries. Highlight all identified identified risks that may expose Swift air to customs penalties Always pay attention to the detail and check your
Reference: PRS000250-JD-1 Position : Customs Entry clerk Number of positions: 1 Location : Prospecton efficiency. Do minor VOC adjustments. Attend to all custom queries that are within your expertise, matters have to be escalated to your manager. Arrange for customs exams with the warehousing staff. Provide your department with adequate information to address customer's customs related queries. Highlight all identified identified risks that may expose Swift air to customs penalties Always pay attention to the detail and check your