pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 month
Requirements:
and experienced Group Training Officer to join their team. As a Group Training Officer, you will play role in designing, implementing, and evaluating training programs for our clients in various industries Identify and assess training needs of our clients and develop customized training programs Create and interactive training sessions on a wide range of topics Evaluate the effectiveness of training programs practices in training and development Collaborate with clients and internal teams to ensure training programs
and experienced Group Training Officer to join their team. As a Group Training Officer, you will play role in designing, implementing, and evaluating training programs for our clients in various industries Identify and assess training needs of our clients and develop customized training programs Create and interactive training sessions on a wide range of topics Evaluate the effectiveness of training programs practices in training and development Collaborate with clients and internal teams to ensure training programs
Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive knowledge of our products/services night, weekends, or holidays, our call center operates round the clock to provide uninterrupted support Continuous Improvement: Actively participate in training sessions, workshops, and performance evaluations
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
Centre Management / Supervisory exp essential
Exp in recruitment / coaching / Training / Employee
pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and still
Management business, by joining their team as an Operations Specialist If you're ready to make a significant Accountants CA(SA) to champion the business's robust operating procedures. Required below: Industry Experience: Experience: At least 2-5 years of experience in operations within the financial services industry, preferably transitions across custodians, ensuring seamless operations Oversight and Review: Conduct formal reviews
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their