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Call Centre Quality Coach Jobs in South Africa

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Quality Assurance Agent - Call Centre

Johannesburg  R4 500 + commission

a similar role
Previous quality control experience
Call Centre Knowledge
Good admin skills

Must


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Call Centre

 DebtsafeSouth Africa

Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .


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Clinical Quality Assurance Coach

Pretoria  Market related

permanent vacancy available for a Clinical Quality Assurance Coach to join their dynamic team in Pretoria

Job Purpose:

The Quality Assurance Coach is responsible for ensuring that the team of clinical quality and compliance. This role involves monitoring, evaluating, and coaching staff to enhance ensure adherence to policies and regulations. The coach will work closely with team members to identify

Job Description:

Quality Assurance and Monitoring:

Quality Assurance Coach -clinical

Pretoria  Monthly

in a quality assurance or coaching role within the healthcare industry.

Quality Assurance guidelines and policies.
Monitor calls and interactions to assess the quality and accuracy of information them.

Coaching and Training:
Provide one-on-one and group coaching sessions to staff training programs focused on improving clinical quality and adherence to guidelines.
Offer continuous data and metrics to meassure the effectiveness of coaching and training initiatives.

Compliance


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Call Centre Manager

 Ilaunch LtdCape Town City Centre

Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management


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Outbound Call Centre Agent

 ExhilarateAmanzimtoti

Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching for passionate Engage with potential clients through outbound calls. - Present and sell insurance products with professionalism


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Call Centre Manager

 Job CrystalWestern Cape

Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction stipulated per product and partner Responsible for Quality and staffing levels within the department ensuring Executive for growth Map and continuously review call centre and operational processes to identify untapped


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Call Centre Agent

Pretoria  R 5 500

products and services, and refer to them during calls

  • Build positive relationships by going above targets and goals
  • Following up on customer calls
  • Converting customer queries into sales opportunities
  • Handling inbound and outbound calls
  • Being customer oriented
  • Be approachable understand customer requirements and close sales
  • Call clients and customers to inform them about the companys and services
  • Collaborate with other call centre professionals to improve customer satisfacti


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  • Call Centre Agent Johannesburg

     Bureau VeritasJohannesburg

    within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate


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    Call Centre Agent

     Bureau VeritasJohannesburg

    within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate


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    Average Annual Salary

    for Call Centre Quality Coach jobs in South Africa
    R 449,998