a similar role
Previous quality control experience
Call Centre Knowledge
Good admin skills
Must
Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
permanent vacancy available for a Clinical Quality Assurance Coach to join their dynamic team in Pretoria
Job Purpose:
The Quality Assurance Coach is responsible for ensuring that the team of clinical quality and compliance. This role involves monitoring, evaluating, and coaching staff to enhance ensure adherence to policies and regulations. The coach will work closely with team members to identify
Job Description:
Quality Assurance and Monitoring:
in a quality assurance or coaching role within the healthcare industry.
Quality Assurance
guidelines and policies.
Monitor calls and interactions to assess the quality and accuracy of information
them.
Coaching and Training:
Provide one-on-one and group coaching sessions to staff
training programs focused on improving clinical quality and adherence to guidelines.
Offer continuous
data and metrics to meassure the effectiveness of coaching and training initiatives.
Compliance
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management
Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching for passionate Engage with potential clients through outbound calls. - Present and sell insurance products with professionalism
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction stipulated per product and partner Responsible for Quality and staffing levels within the department ensuring Executive for growth Map and continuously review call centre and operational processes to identify untapped
products and services, and refer to them during calls
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate