Key Performance Areas:
spare parts management procedures • Create new after-sales opportunities. • Monitor and improve quotation
responsibilities Ensure effective customer satisfaction and after sales care Take full accountability for the achievement
enable planning, decision making and to inform after-sales support Develop entry level sales staff into
enable planning, decision making and to inform after-sales support Develop entry level sales staff into
Drive customer experience (marketing, sales, and after-sales) Strategy: Implement the sales strategy Provide
Drive customer experience (marketing, sales, and after-sales) Strategy: Implement the sales strategy Provide
complaints effectively and efficiently ensuring that after sales is maintained Follow internal sales processes
complaints effectively and efficiently ensuring that after sales is maintained Follow internal sales processes
customer service and support to clients before and after sales 8. Product training with clients 2-3 years Previous