We are looking for a service deliver manager with ITIL that will play a critical role in managing and the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Ensure Ensure that services are delivered to clients according to agreed-upon standards, timelines, and quality quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address any issues primary point of contact for clients regarding service-related queries, concerns, and feedback. - Client
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Store is looking for a professional and passionate service-orientated representative who will foster positive customer, by answering queries, providing exemplary service and adapting your approach depending on individual timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal is an advantage. High attention to detail and service-orientated. Comfortable working in a fast-paced
for a Pump Service Coordinator Receive calls and faxes/e-mails from customers regarding service quotations processing Coordinate schedules of Service Engineers for on-site service requirements Provide frequent order role (preferably in a pump manufacturing or pump service environment) Technical qualification will be advantage
Partner with customers to define business needs and elicit business requirements Produce artifacts that accurately depict customer needs for product implementation such as business requirements and process flow diagrams Facilitate requirements and design discussions Provide research and analysis in
Store is looking for a professional and passionate service-orientated representative who will foster positive customer, by answering queries, providing exemplary service and adapting your approach depending on individual timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal is an advantage. High attention to detail and service-orientated. Comfortable working in a fast-paced
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
administrator to join a rapidly growing financial services firm. You will work as part of a highly professional that the business is able to deliver outstanding services.
Skills & Requirements:
Senior Project Manager: Enterprise Data Services: Banking: FTC
The call is for a Denodo, IBM IIBR, Microsoft Azure and Amazon Web Services.
sales, claims, administration and office-based services to international clients across numerous different our clients with 24-hour uninterrupted support services. Job Description: We are seeking an experienced managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics to jobsintellibpo.com , Subject Line “Campaign/Service Delivery Manager”. R30 000.00 to R40 000.00