advanced product knowledge Contacting potential customers via telephone and email. Adheres to follow up long-term relationships with new and existing customers Ensuring that all administration is up to date Excellent communication, interpersonal and customer care skills Networking skills High level of integrity Requirements: 3-5 years sales experience 3 years customer service experience 3 years telesales experience
your business. Members share a common ethos of customer commitment, fairness and excellence, which act Branding Serving as the 1st point of contact for customers seeking technical assistance on the phone or email GRADING Team Player Coach Process Champion Customer Champion Consultant Risk Mitigator Solutioner Knowledge
policies Team Player Coach Process Champion Customer Champion Consultant Risk Mitigator Solutioner Knowledge
service. The ideal candidate will be a proactive and customer-focused individual who is able to lead a team feedback and data to identify areas for improvement Consult on incidents - check in Manage support tickets service management If you are a motivated and customer-centric individual with a passion for delivering
service. The ideal candidate will be a proactive and customer-focused individual who is able to lead a team feedback and data to identify areas for improvement Consult on incidents - check in Manage support tickets service management If you are a motivated and customer-centric individual with a passion for delivering
build and maintain positive relationships with customers. Project management skills, including planning decisions. Strategic mindset and the ability to align customer success initiatives with broader business objectives
continuous delivery of efficient and effective customer service. Key Responsibilities: Diary management:
continuous delivery of efficient and effective customer service. Key Responsibilities: Diary management:
as staying ahead of legislation. Ensure that customers are treated fairly and adhere to POPIA requirements
as staying ahead of legislation. Ensure that customers are treated fairly and adhere to POPIA requirements