support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Qualifications r
administration involved Answering & Screening calls Relaying accurate messages to relevant department/person
credit record PSIRA accredited at least with Grade C Completed firearm training in handgun and rifle SAPS
on-time and on-budget 5 years minimum experience with C# 5 years minimum experience in developing APIs for
management
• Assist the queues as demanded in processing calls, chat, emails, and back-office workload when necessary
• required:
• High school diploma with 1-2 years of Call Center Experience.
• Advance English level
opportunities through prospecting, networking, and cold calling. · Build and maintain strong relationships with
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
office Answer, screen and forward incoming phone calls from all Group companies Ensure reception area is