Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
organisation based in Cape Town is looking for a Customer Service Clerk Qualifications: Matric (Grade12) PC Follow up on all queries and provide feedback to customers Answer all incoming calls professionally Direct
qualification
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions OEC system, mail or similar, regarding parts and services sold by the Company. Main subject is either to follow up specified list of Premier customers or to serve Select customers on “first come – first served”
sales personnel. Monitor stock levels to fulfill customer requirements. Assist in preparing quotes and monthly Communicate with customers regarding order status, stock availability, pricing, etc. Resolve customer complaints orders on SAP daily. Knowledge & Skills: Customer Service focus with a commercial mindset. Effective related field would be advantageous 2-3 Years Customer Service experience in fuel additives, safety standards
JOB PURPOSE Process all customer orders and requests as per company and customer requirements Maintaining processed Following up and communicating with customers on orders Prepare Monthly/Weekly reports Liaising time deliveries occurs with clients Preparing ALL Customer Quotations according to company requirements Maintaining accurate records of all customer requests for quotations Logging all customer calls on the internal system Updating the Customer Master with contact details Relationship Building with Customers and Sales Team
for over 5000 clients Personal Assistant to Customer Service Manager MID420 Location: Vereeniging This detail-oriented individual with a strong background in customer service and experience in cost analysis. The successful candidate will help streamline operations, manage customer inquiries, and assist in financial tracking and reporting. Administrative Support: Assist the Customer Service Manager in daily administrative tasks including documents, reports, and presentations. Customer Service: Handle customer inquiries and complaints, providing
for over 5000 clients Personal Assistant to Customer Service Manager MID420 Location: Vereeniging This detail-oriented individual with a strong background in customer service and experience in cost analysis. The successful candidate will help streamline operations, manage customer inquiries, and assist in financial tracking and reporting. Administrative Support: Assist the Customer Service Manager in daily administrative tasks including documents, reports, and presentations. Customer Service: Handle customer inquiries and complaints, providing
Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful will be responsible for providing exceptional customer service and first-line technical support to clients technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, all incidents and service requests in the ticketing system. Follow up with customers to ensure issues
looking for a candidate with extensive in-bound and customer relations call centre experience to join their qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Supervisor