people that work for us. Responsibilities Our retention advisors are responsible for handling difficult Previous call centre experience – preferably in a retention environment An ideal candidate will be able to
segmentation and evaluation Collections & Retentions Evaluation of lost clients Review of systems systems and processes to identify and evaluate core retentions issues Review risk management framework to effectively
incoming goods and storing retention samples for every product and upkeep of retention samples storage. Ensuring
arrangements of unpaid premiums.
initiatives to increase customer satisfaction and retention. A valid driver's license and high computer literacy initiatives to increase customer satisfaction and retention. Assist all teams to meet financial targets and
enterprise account managers who are vital to our retention and growth strategy within medium to large enterprises for driving revenue growth, maintaining high retention rates, and ensuring the success of our enterprise
and arrangements of unpaid premiums. • Policy retentions and cancellations. • Scheduling and facilitating cancellations and executing effective business retention strategies. • Processing refunds as required with
enterprise account managers who are vital to our retention and growth strategy within medium to large enterprises for driving revenue growth, maintaining high retention rates, and ensuring the success of our enterprise
and arrangements of unpaid premiums. • Policy retentions and cancellations. • Scheduling and facilitating cancellations and executing effective business retention strategies. • Processing refunds as required with
client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for client relationship strategies for sales and retention Development of client satisfaction strategies