A position in the National Call Centre for an established company in Somerset West has become available are met. Responsible for marketing to existing customers Capturing and processing of invoices Maintain service levels to customers Grow and expand the current customer base Keep customer database up to date date Follow up all queries with field staff and customers on a day to day basis Process stock returns Assist Assist with management of credit limits Process customer claims Grade 12 Previous Pastel Evolution experience
Minimum requirements: -A degree or Diploma in Supply management/Business Administration/Logistics -At least 3 years' experience in a similar role
proficient in dealing with clients at all levels. • Customer focus. • Professionalism. • Flexibility. • Ability
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify product and service information to customers Matric Must have Call centre experience – at least 6 months
***THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE***
At least 2 years of customer facing sales experience
Excellent planning
primary responsibility will be to ensure that all customer queries are dealt with in an efficient manner
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the l
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
non-account clients.
Run delivery reports by customer as and when required by management.
Assist
/>Arrange and follow up with agent collections.
Obtain pods from agents from their websites.
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times for non-account clients. Run delivery reports by customer as and when required by management. Assist with
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand and outbound calls in a timely manner to provide product and service information to customers. Prepare customer customer service reports and checks, to ensure effective and efficient admin operation. Update customer and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
procedures as and when required;