dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
RESPONSIBILITIES:
candidate with extensive in-bound and customer relations call centre experience to join their team Duties: 12 qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Excellent
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Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders. Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able stakeholders in order to offer superior customer service. Manage all customer queries professionally and efficiently to deliver on the promise to the customer. Ensure that all customer details are accurate and maintained
qualification is a prerequisite
Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders. Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able stakeholders in order to offer superior customer service. Manage all customer queries professionally and efficiently to deliver on the promise to the customer. Ensure that all customer details are accurate and maintained
candidate with extensive in-bound and customer relations call centre experience to join their team Duties: 12 qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Excellent