George
curate a world-class experience across all areas of service delivery.
The Food & Beverage
and is professional, warm and sincere; ensure service is intuitive and feedback is attended to promptly
empathy;Ensure the food offering and service standards are of world-class standards; Create
of house run efficiently and that product and service standards are consistently excellent;Ensure
development, service delivery (including banqueting experience) and implementation of service standards;Working
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Bloemfontein
Market related
hotel staff, ensuring high levels of customer service and guest satisfaction.
Financial
addressing guest concerns and ensuring exceptional service standards are upheld.
Compliance:
front office, housekeeping, maintenance, and guest services.
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South Africa
performance indicators (KPIs) related to sales, service, quality, and profitability, taking corrective
managers and staff to deliver outstanding customer service and uphold brand standards.
Foster a culture
experience.Train restaurant staff on customer service standards, upselling techniques, and conflict resolution
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White River
10000
situations
A proven track record in upselling services is advantageousShould have an energetic
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Durban
actions from these audits
Manage QA external service providers (SCS Africa, GOTECH and ECOLAB).Effective
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Stellenbosch
and communication skills
Strong customer service orientation with excellent people skillsComfortable
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Stellenbosch
offer professional, friendly and proactive guest service while assisting other chefs in the kitchen
Ensure
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Stellenbosch
skills, written and verbal
Strong customer service orientation with excellent people skillsAbility
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Network EngineeringDurban North
manage actions from these audits Manage QA external service providers (SCS Africa, GOTECH and ECOLAB). Effective
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Johannesburg
protection of assets to improve the level of guest service
Providing financial guidance in the formulation
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