Assistant Call Centre Manager Jobs in South Africa

Campaign Manager (call Centre)

Pretoria

 25,000.00 Monthly

(beneficial)

Call Centre Manager Nelspruit

 Careercare-sa

Nelspruit

 R17,500 - R25,000

the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting

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Quality Assurance Agent: Call Centre

Pretoria

 Negotiable

Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.

The contact centre service will support the channels below (and any support (both inbound and outbound).

Product Manager - Insurance (call Centre Industry)

 The Wright Recruitment

Umhlanga Rocks

DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent Communication Products We are looking for a Product Manager to provide enhancement and oversight of our existing You have excellent time management skills . You will need to be able to manage your time effectively to organising Relationship building Process and project management Communication Influencing and negotiation skills and investigative orientation Self – management and stress management Initiative Critical thinker Innovative

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Network Operations Centre Manager Johannesburg

 Apmc

Johannesburg

the position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate operations support requirements, including escalation management. View our other positions on Facebook , LinkedIn identify and address potential issues promptly Managing and co-ordinating shift workers effectively to issues within the defined service level agreements Managing escalations efficiently, ensuring proper documentation to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing workforce

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Specialist Operations Centre

 Datacentrix

Johannesburg

Managed Talent Solutions' external client is looking for a Specialist Operations Centre for one of their client requirements. The Specialist Operations Centre must have experience in developing business cases Knowledge Management, Incident and Request Management, Problem Management, Change Management, Release Release Management, Event Management, Service Transition, and CMDB Management (with self-service capabilities) Knowledge Management, Incident and Request Management, Problem Management, Change Management, Release

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It Specialist, Archive Centre

Johannesburg

 Negotiable

PowerPoint and Outlook

Requirements experience in OpenText Archive Centre

Contact Centre Agents

Johannesburg

 Negotiable

Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.

This

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Assistance Support Manager

 Adapt It Ltd

Midrand

The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support performance stats – report back to Service Delivery Manager on monthly performance and low performance so it reporting and dashboards for management. Working together with the Incident Management team to address non-process incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set this is not happening • Manage staff time keeping and address accordingly, manage all sick leave where abuse

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Assistant Actuarial Manager

 Network Finance.

North Johannesburg

NFP014098-AA-1 Recruiting for an Actuarial Assistant Manager. In this role, you'll collaborate with a dedicated

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