Avaya Contact Centre Manager Jobs in South Africa
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Contact Centre Team Leader Bedfordview
Lesley Snyman And Associates
Bedfordview
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
share this job on whatsappInbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound Maintain and update your daily workflow queue for management reporting. To strive to have zero lost calls To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. Liaising with the Manager regarding the claim decision about a client query and training will be done within our Client Contact Centre for all successful candidates. The successful
Contact Centre Agent Ekurhuleni (east Rand)
Lesley Snyman And AssociatesEkurhuleni
Market Related Salary, including benefits and 13th and enhance customer satisfaction by efficiently managing internal sales processes and providing professional and alternate Saturdays Key Performance Areas: Manage inbound calls and provide professional advice Follow collections Manage daily administrative tasks, including follow-ups and document management Market Related
Contact Centre Agent (telesales) Market Related Salary, Including Benefits And 13th
Lesley Snyman And AssociatesEkurhuleni
Market Related Salary, including benefits and 13th and enhance customer satisfaction by efficiently managing internal sales processes and providing professional and alternate Saturdays Key Performance Areas: Manage inbound calls and provide professional advice Follow collections Manage daily administrative tasks, including follow-ups and document management Market Related
Manager Centre Jhb
The Ideal CrewJohannesburg
Responsibilities Develop Business Plans Sales Managers oversee the Sales department, which means they including the Sales Manager, is to secure sales for their company. As a Sales Manager, this is done both Relationships To perform sales duties, a Sales Manager must build and maintain key relationships with Using excellent interpersonal skills, the Sales Manager networks to form new relationships with potential email, and sometimes regular visits. Manage Sales Team The Sales Manager leads a team of salespeople. This
Campaign Manager (call Centre)
Accredited Resource Consulting ServicesSouth Africa
PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess this role. As a Campaign Manager, you will be responsible for building and managing campaigns using various RealConnect. Additionally, you will be tasked with managing data sets and utilizing your knowledge of the Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment
Visitor Centre Manager Paarl
Hopkins Coetzee AssociatesPaarl
area has a vacancy for a Visitor Centre Manager. The Visitor Centre Manager will be mainly responsible for the Visitor Centre, which includes tastings, visitor relations, tours, staff management and performances performances, cash-ups, and stock control Inventory management of wine, retail merchandise and tasting room supplies opportunities. Should suitable opportunities arise we will contact you and request your consent to submit your CV a comprehensive Curriculum Vitae, inclusive of contact and email information a covering letter motivating
Care Centre Manager Sandringham
Auria Senior LivingSandringham
primary purpose of this position is the overall management and supervision of care related functions for health, and wellbeing for every resident. The Care Manager is responsible to delegate tasks and responsibilities improvement culture within the Care Centre Human Resource Management ensuring optimal utilization of care implementation of employee relations management, performance management and training. Resident and Family Family Satisfaction by Ongoing relationship management with Residents, Family members, Multidisciplinary Team
Centre Manager Rosebank
Humankind GroupNorth Johannesburg
HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle decisions, and manage workflow efficiently. Managerial Functions: Oversee performance management, recruitment recruitment, and general people management. Coaching & Training: Provide ongoing coaching, identify training product and process knowledge Proven Call Centre management experience preferred Key Competencies: Client-focused
Communication Centre: Support Manager
Humankind GroupNorth Johannesburg
HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle decisions, and manage workflow efficiently. Managerial Functions: Oversee performance management, recruitment recruitment, and general people management. Coaching & Training: Provide ongoing coaching, identify training product and process knowledge Proven Call Centre management experience preferred Key Competencies: Client-focused
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