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Call Centre Manager Jobs in South Africa

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Technical Account Manager Durban

 Futurelink Global RecruitmenteThekwini

is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with with clients via email, video, or phone call. Own reactive client success processes: cancellations, negative


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Tech Support Customer Service Representative

Cape Town City Centre

customer call backs to provide an update on the progress of the query

  • Ensure first call resolution experience in customer services, preferably in a call center
  • At least 6 months technical support


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