looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes for the customer operations department, responsible for building customer operation and customer loyalty g>
The main purpose is to optimize customer experience, collaborate with internal partners, stay updated projects effectively. Customer Experience : Cultivate strong customer relationships and establish solution-driven internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Bakery Product/Equipment meet customer demands. Market Awareness : Develop strategic plans to identify potential customers and Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to
or Cape Town. The main purpose is to optimize customer experience, collaborate with internal partners manage multiple projects. Customer Experience: Cultivate strong customer relationships and establish solution-driven internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Product/Equipment meet customer demands. Market Awareness: Develop strategic plans to identify potential customers and convert Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to
experience
high-quality standards. Ensure strong supplier relationships that deliver high-quality cost-effective and resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the
results
crucial member of our marketing team, managing relationships with engineering consultants and other technical
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platforms to reach potential customers effectively.
activities align.
Responsible for the online Casino product, its customers and overall ROI. Own the monthly and quarterly campaigns (this includes campaign briefing, defining customer segments, brainstorming with copywriters and designers the customer experience, maximize activity to generate return on investment and increase customer lifetime promotions. Ensuring a seamless experience for the customer from comms through to the online site, ensuring across the board in terms of site experience and customer journeys are effective and constantly improved