Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest Business Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance •
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a customer service agent at this scaling startup, you will play position is ideal for individuals adept at customer service, focusing on financial management, issue resolution
Learner ship opportunity for Generic Management/Generic Management L5
Requirements:
Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest Business Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance •
for a French Speaking Procurement / Customer Service Co-ordinator to join their team.
will be responsible for providing excellent customer service, ensuring customer satisfaction, and offering customer inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction multitasking abilities Experience in a call center or customer service role is a plus
handling, timely deliveries, and excellent customer service. This position requires strong organizational with other departments, such as logistics and customer service, to streamline operations. Monitor and maintain mishandling or delivery delays. Customer Service: Work closely with customer service teams to address customer requests. Monitor customer feedback and implement improvements to enhance service quality. Collaborate Collaborate with the customer service department to resolve escalated issues. Performance Metrics: Establish and
handling, timely deliveries, and excellent customer service. This position requires strong organizational with other departments, such as logistics and customer service, to streamline operations. Monitor and maintain mishandling or delivery delays. Customer Service: Work closely with customer service teams to address customer requests. Monitor customer feedback and implement improvements to enhance service quality. Collaborate Collaborate with the customer service department to resolve escalated issues. Performance Metrics: Establish and
time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always