of a Customer Support Agent for BetBus, your primary duty involves delivering exceptional service to our resolutions and customer contentment. Convey feedback to Management about product matters, service patterns opportunities to broaden product knowledge and refine customer service abilities. Ensure customer contentment and external customers, continuously improving customer service policies and procedures. Full professional empathy, patience, and a customer-centred perspective to offer exceptional service Ability to function adeptly
minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive
Summary of role: Take responsibility for customer service, sales/business development, assisting with
Ensuring machines are tested, returned to customer after-service in a neat and clean condition. Ensuring communication with staff, across departments, customers, and service providers. Grade 12 or equivalent. Good
with the MTS provider. Assist Marketing and Customer Service with queries. Risk Tasks Collaborate with
and execute the plan Ensure Customers leverage the automation and self-service capabilities within SNOW all parties concerned (Channel, Customer, Comsol delivery and service teams and yourself). Focus on progressing Resilience Persuasiveness Negotiating skills Customer service orientation Business acumen Action orientation
PURPOSE: To support and maintain all Connected Customer shared infrastructure (Unified Communications) by ensuring UC backend and VC availability and reliability in accordance to contracted SLA. THIS IS AN ONSITE ROLE IN NEWCASTLE,KZN FORMAL EDUCATION: • Grade 12 (NQF 4) • A tertiary qualificati
Competencies required: Customer Orientation – Provides added value through service excellence to internal
Competencies required: Customer Orientation – Provides added value through service excellence to internal
department and our customers Administration: •Repair book in •Repair capturing. •Service centre quote (&