improving their new business, servicing and claim journeys. Champion the customer experience aspects of the the desired client experience. Take ownership of customer experience monitoring and reporting of all functions Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance treating customer experience model. Monthly reporting of treating customer fairly outcomes.
improving their new business, servicing and claim journeys. Champion the customer experience aspects of the the desired client experience. Take ownership of customer experience monitoring and reporting of all functions Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance treating customer experience model. Monthly reporting of treating customer fairly outcomes.
project management and finance operations System training of finance team Proven track record in process Sub-ledger and Finance Reporting systems Assist with training of existing or new financial systems by liaising are up to date and training is completed for all new users and refresher training is done quarterly for
project management and finance operations System training of finance team Proven track record in process Sub-ledger and Finance Reporting systems Assist with training of existing or new financial systems by liaising are up to date and training is completed for all new users and refresher training is done quarterly for
Senior Project Manager – Financial Services /6 month contract Johannesburg Requirements Responsible for financial services space Excellent leadership Good communication skills Problem-solving skills. Proficiency
Senior Project Manager – Financial Services /6 month contract Johannesburg Requirements Responsible for financial services space Excellent leadership Good communication skills Problem-solving skills. Proficiency
EXPERIENCE IN THE LIFE INSURANCE/FINANCIAL SERVICES SECTOR IS ESSENTIAL • Responsible for cleaning, transforming of data. • Competencies • Strong problem-solving skills with the ability to translate abstract business
EXPERIENCE IN THE FINANCIAL SERVICES SECTOR: FUND OPERATIONS/ASSET MANAGEMENT OPERATIONS IS ESSENTIAL relationships with the internal team, service providers and external service providers, such as: Regulatory equivalent Min 2- 3 years' experience in the financial services sector Experience in collective investment scheme
EXPERIENCE IN THE FINANCIAL SERVICES SECTOR: FUND OPERATIONS/ASSET MANAGEMENT OPERATIONS IS ESSENTIAL relationships with the internal team, service providers and external service providers, such as: Regulatory equivalent Min 2- 3 years' experience in the financial services sector Experience in collective investment scheme
EXPERIENCE IN THE FINANCIAL SERVICES SECTOR IS ESSENTIAL Responsible for all HR related administration