We are on the hunt for a customer journey optimisation expert who will strategically enhance every touchpoint maximise customer lifetime value. What you will do: Maximize the customer LTV and customer experience (Churn), growing Gross Profit, driving Sales Perform customer behaviour analysis and create, execute and monitor propositions and business cases. To formulate customer value management plans for the various segment outflow activities. Increase average revenue per customer by identifying cross / upsell activities, decrease
Direct Reporting Line: Senior Customer Relations Officer Varsity College is an educational brand of The College, Westville Campus has a vacancy for a Customer Relations Officer. Duties and Responsibilities: student is advised correctly. Supports the Senior Customer Relations Officer, Campus Deputy Head and/or Head: Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations Officer Captures details of all student contact made by the Customer Relations Centre on the academic system. Provides
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
Do you have excellent customer skills? Are you able to be thorough and pay attention to detail? Do you prepare orders for delivery, and assist with customer queries. You should demonstrate excellent communication communication skills and strive to exceed customer expectations. Personal concierge shoppers are required pay attention to detail together with excellent customer service. Outstanding Personal Shoppers add value the satisfaction of the customer Duties and Responsibilities : Helping customers make the best possible
enquiries from customers across all product requirements
orders Responsible for product knowledge to answer customer queries and questions ( product training will all queries from customers Greet customers and create rapport Responsible for customer follow-up Use excellent communication and best practices in customer service when interacting with customers Assisting external sales reps quotes Administrative duties Must have excellent customer service skills Excellent oral communication skills
orders Responsible for product knowledge to answer customer queries and questions ( product training will all queries from customers Greet customers and create rapport Responsible for customer follow-up Use excellent communication and best practices in customer service when interacting with customers Assisting external sales reps quotes Administrative duties Must have excellent customer service skills Excellent oral communication skills
prepare orders for delivery, and assist with customer queries. You should demonstrate excellent communication communication skills and strive to exceed customer expectations. Personal concierge shoppers are required pay attention to detail together with excellent customer service. Outstanding Personal Shoppers add value the satisfaction of the customer Duties and Responsibilities : Helping customers make the best possible advice, guidance, and excellent customer service. • Supporting customers by fulfilling placed orders and
Are you passionate about providing exceptional customer service and resolving technical challenges? Look Agent, you'll play a vital role in assisting customers with Internet connectivity issues, network configurations delivering outstanding service will ensure our customers receive the support they need to thrive in the internet technologies. 1-2 years of experience in a customer support role, preferably in an ISP or telecommunications including evenings and weekends, as required. Customer-oriented mindset with strong problem-solving skills