Objective:
Our client is looking for a Customer Care Coordinator for an automotive company who Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate candidate will assist the Customer Relations Manager in all areas of customer care elements and activities ensure the functionality and coordination of the department.
meticulous and customer-focused Pump Specialist to join our team as Technical Customer Support. As part optimisation of our technical support services for our customers and service partners. Here's what you'll be technical and commercial support to our external service partners. Mastering the ins and outs of our CRM and maintaining robust relationships with customers and service partners. Your problem-solving skills are decision-making abilities. Comfortable providing stellar customer support over the phone. Above all, you embody
global player wants you to join their team as a Service Technician where you'll play a crucial role in devices Documentation of service calls Management of spare parts inventory in the service vehicle Proactive Proactive sales of service products and solutions Ability to lift 35kg equipment intermittently and work in unusual network systems Thorough knowledge of mechanics Customer-focused with self-motivation and initiative Ability working hours, including up to 75% travel within the service area Valid driver's license and clean driving record
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling
To provide advisory services, to clients depicting early warning signs of distress, that support limiting clients through providing management consulting services, specialist knowledge, and expertise to help them clients who would require management consulting services, training, support, mentorship and development
verbal.
and/or Litigation required
aligned with the strategic objectives of the Department and will contribute to meeting industry development coaching of Account Managers
Customer Focus Stakeholder Management
e-mail, chat Creating documentation and delivering customer and staff training where required Hybrid role (night shift), potential for limited travel to customer sites Covering support hours on both day and night not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues high-quality updates to customers on a regular basis. Correctly set the customers' expectations. Deliver Management: Take accountability for cases in the department, mitigating risks and providing support and escalation