function will be to mandate the Service Helpdesk. The Service Helpdesk Operator is one of the core functions
Exchange server Min 3 years experience in the helpdesk/ support environment preferably tier 1 & 2
function will be to mandate the Service Helpdesk. The Service Helpdesk Operator is one of the core functions
and manage active directory user accounts Overse helpdesk activities Asset management Office management
maintain the site records / support logs via the helpdesk system. Travel to customer location to perform
to 2 nd Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer hardware
currently seeking a highly skilled service Tier 2 helpdesk technician with the drive and determination to
system maintenance life cycle from receiving a helpdesk ticket, through the steps of problem analysis