adhered to Experience in the Inbound Tourism sector, preferably for a DMC/Inbound Tour operator and B2B – B2C experience with inbound will also be considered. Minimum 2 years within a inbound tour operator environment
Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
environment
company based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing years of experience in managing sales in a corporate call centre setting Ability to set sales targets and
company based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing years of experience in managing sales in a corporate call centre setting Ability to set sales targets and
perfect opportunity for you Position Available: Inbound Client Contact Centre and Correspondence Administrator with our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers into the Client Services inbound telephone queue and tackle a minimum of 30 calls per day like a champion seamless management reporting. Strive for zero lost calls – you're the superhero our clients can rely on Update
perfect opportunity for you Position Available: Inbound Client Contact Centre and Correspondence Administrator with our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers into the Client Services inbound telephone queue and tackle a minimum of 30 calls per day like a champion seamless management reporting. Strive for zero lost calls – you're the superhero our clients can rely on Update
Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
adhered to Experience in the Inbound Tourism sector, preferably for a DMC/Inbound Tour operator and B2B – B2C experience with inbound will also be considered. Minimum 2 years within a inbound tour operator environment
collections systems Query resolution (inbound and outbound calls) Manage the Recoveries inbox Prepare