We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Department for authorisation. Assisting the Service Centre department with the opening of order tasks administration. Provide assistance and support to the Customer Service Department. Perform all other duties as required
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
experienced Customer Service Representative to join our dynamic team. Ensure that all incoming calls are answered answered promptly. Calls that need to be transferred must be transferred to the correct person. Ensure time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner working as a team effort to maintain high levels of service. Support the management structure and carry out
***THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE***
At least 2 years of customer facing sales experience
Excellent planning
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a customer service agent at this scaling startup, you will play play a vital role in handling customer interactions and financial transactions. This position is ideal ideal for individuals adept at customer service, focusing on financial management, issue resolution, and development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your