Description Main Purpose: To provide a professional service in enhancing the guest experience and maximizing revenue flow whilst providing expert travel advice. Responsibilities: - Build relationships and craft experience by booking company accommodation and logistics services in the area within whi
Main Purpose:
To provide a professional service in enhancing the guest experience and maximizing revenue flow whilst providing expert travel advice.
Responsibilities:
- Build relationships and craft experience by booking company
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible responsible for all calls, reservations and quotations for all properties within our clients portfolio through operations manager Accurately record and process reservations from all channels on to the OPERA system Booking Booking of transfers Process amendments to reservations, e.g. extensions, early departures etc. Manage Follow up on provisional bookings Accept waitlist reservations, record and follow up on PMS Complete monthly
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible responsible for all calls, reservations and quotations for all properties within our clients portfolio through operations manager Accurately record and process reservations from all channels on to the OPERA system Booking Booking of transfers Process amendments to reservations, e.g. extensions, early departures etc. Manage Follow up on provisional bookings Accept waitlist reservations, record and follow up on PMS Complete monthly
beginning to end. How you'll role As a Reservations Manager in the reservations department, your role is crucial crucial in overseeing reservations, optimising occupancy, maximising revenue, and providing an outstanding satisfaction. What you'll do Reservation Management: Oversee and manage all reservation enquiries and bookings optimise reservations and revenue Team Leadership and Training: Lead and mentor the reservations team Provide off-peak times Guest Experience: Ensure that the reservations team provides outstanding guest service during
Accurately record and process reservations made by phone/fax/email in the Property management system to appear on correspondence and in PMS. Meal reservations booked and confirmed in advance with the travel amendments to reservations such as extensions, early departures, etc Manage “no show” reservations by investigation billing arrangements for reservations in all business segments All reservation details: special requests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval
Accurately record and process reservations made by phone/fax/email in the Property management system to appear on correspondence and in PMS. Meal reservations booked and confirmed in advance with the travel amendments to reservations such as extensions, early departures, etc Manage “no show” reservations by investigation billing arrangements for reservations in all business segments All reservation details: special requests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval
Description Main Purpose: To provide a professional service in enhancing the guest experience and maximizing revenue flow whilst providing expert travel advice. Responsibilities: - Build relationships and craft experience by booking company accommodation and logistics services in the area within whi
agreed budgetary limits. Ensure that all company polices and procedures are implemented and maintained. manner
Manager in the reservations department, your role is crucial in overseeing reservations, optimising occupancy satisfaction. What you'll do Reservation Management: Oversee and manage all reservation enquiries and bookings optimise reservations and revenue Team Leadership and Training: Lead and mentor the reservations team Provide off-peak times Guest Experience: Ensure that the reservations team provides outstanding guest service during Address guest concerns and feedback related to reservations promptly and professionally Systems and Processes: