clients signing on for medical administration services. Your mandate is to build strong relationships clients through the adoption of the bureau service On-board and train bureau clients on products and processes Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding systems qualification preferred 4 years experience in a client service role, within the healthcare and/or information standards 2 years training clients on software products 2 years upselling products and services to existing
other related business units to create additional touch points and offer value added services. · Constantly approach to designated accounts Customer and Carrier Relations · Own and manage designated account relationships committed · Map out and continuously report on carrier service levels / capacity and product changes. · Reviews
dynamic team, to assist in managing the Supply Chain services and Johannesburg facility in line with Rolls-Royce of the business. Manage all SHEQ requirements relating to Warehouse and facility management and support Reverse logistics-returns from customers,field service, power gen and workshops Engagement with internal resolve problems Follow up on all queries related to customer services across all channels Liaise with and with suppliers to ensure SLA's are met and manage service deliveries Communicate any changers or updates
correspondence Interact with company corporate service providers Initiate procurement for corporate administration adverts and maintain relationship with recruitment service providers Set up interviews and sit in the interviews performance monitoring(excluding payroll) Market Related
for the first 3-4 months of their employment to train them up before they become completely remote and Customer Relations Officer, the Junior Customer Relations Officer helps the Senior Customer Relations Officer and Customer Relations Officer team with resolving first line student queries relating to all aspects closed within the given Service Level Agreement. The Junior Customer Relations Officer will generally members of the Customer Relations Officer team. The Junior Customer Relations Officer also supports the
supervision and directions of all the activities and related activities for the business, with the primary management
Customers Debtors Department Creditors Department QA Services department Tertiary Qualification in Sales/ Marketing & forecasts. Excellent at building customer relations. Fluent in presenting to customers at levels from financial acumen with the ability to understand sales-related financials. Strategic thinker but able to implement
as timekeeping is important Market related and experience related
We provide you with ongoing training and support provided by our dedicated team at our different teaching
organizational and planning skills Prior Marketing related experience Effective communication, administration