My client has an opportunity for a ECBU / Retentions Team Leader to join their team. The successful candidate
My client has an opportunity for a ECBU / Retentions Team Leader to join their team. The successful candidate
Our client is looking to hire a Customer Retention Intern for their YES PROGRAMME. This is a 12-month
telecommunications specialist, is looking to recruit a Retentions and Collections Lead to join their team in Midrand candidate will build and manage the newly established Retentions department, setting up processes and managing guidance to team members on effective customer retention and collections techniques and strategies. Set management. Continuously evaluate and enhance existing retention and collections processes. Work with the Operations for management detailing the performance of the retention and collections team. Highlight areas for improvement
exceptional client service to support business retention and growth.
Our client is looking to hire a Customer Retention Intern for their YES PROGRAMME. This is a 12-month
responsibilities include:
account planning, Client solutioning, Client retention, Service management, Organic revenue growth through negotiations. Managing account profitability and retention. Through regular formalized client service reviews likes to learn and develop Key Performance Areas Retention & Growth Effectively manage a portfolio of reviews and account plans, ensure the proactive retention of clients within the allocated portfolio. Analyze variances as lead indicators to potential revenue or retention risk requiring proactive investigation and action
General office duties Manage archives/filing/retention / document destruction.
General office duties Manage archives/filing/retention / document destruction.