Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations Whether it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established multiple tasks simultaneously, such as handling calls, responding to emails, and assisting with live chat
customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable) Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional customer service by achieving specified performance standards. Build rapport with both customers and suppliers
customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable) Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional customer service by achieving specified performance standards. Build rapport with both customers and suppliers
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered and procedures • Any issues falling outside of standard operating practices and procedures are referred and Organisational Skills; defining performance standards and meeting service levels; manage resources; months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email professionals/ contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email professionals/ contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer