calls from customers, dealing with queries and complaints. Reading and responding to emails and uploading
resolution of claims Assist clients with queries/complaints where necessary Work every aspect of a claim
resolution of claims Assist clients with queries/complaints where necessary Work every aspect of a claim
customer care complaints management system and manages/addresses escalated calls, complaints, questions an escalation point on complex issues for the complaints/ assist department Ensure that the team provides
customer care complaints management system and manages/addresses escalated calls, complaints, questions an escalation point on complex issues for the complaints/ assist department Ensure that the team provides
customer care complaints management system and manages/addresses escalated calls, complaints, questions an escalation point on complex issues for the complaints/ assist department
Enforcement Protect and grow core business: Client Complaints And Disputes Should you not receive a response
and problems faced by customers and deal with complaints to maintain trust Monitor and analyze performance
and problems faced by customers and deal with complaints to maintain trust Monitor and analyze performance
successfully achieved - Address customer or stakeholder complaints in alignment with the policies and procedures