closely with the Client Infrastructure team who supports the current and future growth requirements for with the IT infrastructure team. Understand and support application development environment and the direct Vodacom Perform end-user support for Dealers and problem resolution by: Respond to and support Dealers and Infrastructure Support Server Solutions Maintenance System Administration Troubleshooting and Support Technical
Digital Streaming and IT Support Specialist (JB4414) Rosebank, Johannesburg R15 000 – R20 000 per month skilled Digital Streaming and IT Support Specialist to manage and support our client’s streaming platform The ideal candidate will have experience in IT support, digital streaming services, and preferably come record in delivering exceptional remote and audio support to diverse clients Strong problem-solving abilities to maintain uninterrupted operations and enhance user satisfaction Ensure radio content meets broadcast
“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
skills â MUST HAVE
closely with the Client Infrastructure team who supports the current and future growth requirements for with the IT infrastructure team. Understand and support application development environment and the direct Vodacom Perform end-user support for Dealers and problem resolution by: Respond to and support Dealers and Infrastructure Support Server Solutions Maintenance System Administration Troubleshooting and Support Technical
completion.
Description To lead a team of second line technical support agents, ensuring swift and effective resolution satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining
/>- Proactively proposing solutions to improve support of (new) business processes
- Support Operations in BMW Plants as part of the operations support team
- Interaction
provide support
- Execute changes through configuration and resolve Production Support calls
skills in MS Word Responsibilities: End-User Support Handle user requests via the Helpdesk system, telephone timely and professional assistance to end-users Guide end-users through step-by-step solutions or provide Ability to quickly assess and resolve issues during a user's phone call. Analyse and gather information about timeously to end-users and team members Training On-boarding and training of end-users on iManage, inhouse software maintenance and updates Communication (end users and team members) Ask relevant questions Communicate