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Ensure that all station staff carry out and perform their duties strictly in accordance
co-ordinator
Recording of passenger numbers when required
Provide MyConnect Card product information
loud hailers, counters and radios if and when required
Any duties as requested by the management
procedures may be amended by management as and when required
Key Skills and Experience
SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
each morning to ensure we have provided what was required and offer any further help
When a quotation
anything we could have done.
Requirements:
Customer service orientation
Dutch and German.
Customer service experience required.
incoming queries, making required negotiations, updating the system, taking required action and escalation incoming queries, making required negotiations, updating the system, taking required action and escalation
incoming queries, making required negotiations, updating the system, taking required action and escalation incoming queries, making required negotiations, updating the system, taking required action and escalation
Requirements: Experience not required Grade 12 Good interpersonal & communication skills Provide
tasks through the dealership.
Requirements
conditions, regulations and procedures as and when required;
Requirements: