Minimum requirements:
client in the service industry is looking for an experienced and well-spoken Customer Service Agent (UK campaign) Minimum of 5 years' experience in a customer service agent/ contact centre agent role Evidence of sufficient Strong values in customer service Good initiative and judgement skills Team player Customer Focus: excelling excelling at customer service & able to build rapport Familiar with Data Protection Act Communication positively impacting customer satisfaction and sales opportunities. Establish customer enquiry through effective
generate repeat business and referrals. Liaise with customers telephonically and via email regarding, new orders and stock availability. Provide excellent customer service and accurate information regarding the product Processing orders for Account customers and COD customers. Ensuring account customer has sufficient credit available for COD customer prior to placing orders. Processing delivery notes Follow up with customers who haven't environment and the ability to handle stress. Inbound sales experience required Textile experience required
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify Provide product and service information to customers Matric Must have Call centre experience – at least
Cape Town division. We require your professional customer interaction skills, strong attention to detail organise job cards, arranging shipping and manage customer orders to deadline requirements. REQUIREMENTS Answer customer calls, build good relationships and assist with queries Process all incoming customer sales sales orders, customer invoices and credit notes Co-ordinate with customers regarding sales orders and collection or shipment of customer orders Co-ordinate with finance to ensure customers are loaded correctly
They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town
Overview:
As a Customer Service Agent, you will be responsible for interacting with customers to provide
inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate
candidate will have excellent communication skills, a customer-centric mindset, and the ability to multitask
Responsibilities
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat in a timely
communication. • Be professional and offer high service levels at all times. • Ability to handle pressure
Dental Industry.
Prior experience in Customer Service.
Sales background is preferred.
Must
Description:
Efficiently manage time during customer contacts while maintaining quality objectives
making outbound calls to obtain new customer business as well as service existing customers.
To provide
provide proactive customer support, inform them about new products or services, and collect feedback for
Support
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful making outbound calls to obtain new customer business as well as service existing customers. To provide proactive proactive customer support, inform them about new products or services, and collect feedback for a database Excellent customer service MS Office Package Desired Work Experience: 5 to 10 years Cold calling: 2 years