civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;
/>Collaboration:
Collaborate with other trainers, subject matter experts, and industry professionals
Job advertisement: Managers – Key West Shopping Centre and Clearwater Mall Are you a dynamic and passionate team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over a purpose The post Managers – Key West Shopping Centre and Clearwater Mall appeared first on freerecruit
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
setting up and monitoring systems to control the quality of products or services.The aim is to achieve a Communicate with customer agents and suppliers regarding quality system issues.Interprets the requirements of QA co-ordinates Management Quality Improvement metings and prepares data on the status of the Quality Improvement. Liaises with Quality Assurance Accreditation Authorities on matters regarding assessment audits,certification which 5 years was at supervisory level. Quality Control and Quality Assurance Experience. NQF Level 6 qu
setting up and monitoring systems to control the quality of products or services.The aim is to achieve a Communicate with customer agents and suppliers regarding quality system issues.Interprets the requirements of QA co-ordinates Management Quality Improvement metings and prepares data on the status of the Quality Improvement. Liaises with Quality Assurance Accreditation Authorities on matters regarding assessment audits,certification which 5 years was at supervisory level. Quality Control and Quality Assurance Experience. NQF Level 6 qu
/> MAINTAIN THE ORGANISATION'S QUALITY MANAGEMENT SYSTEM (QMS)
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively