Solid track record within a client service/client complaint environment Higher level managerial experience Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic resolving their complaints Creating preventative & proactive methods of resolving complaints Determining system to generate statistics to: Determine why complaints are received & to quantify impact Establish
and Supplier complaints. Co-odinates and control customer complaints, supplier complaints, NCR's and corrective
and Supplier complaints. Co-odinates and control customer complaints, supplier complaints, NCR's and corrective
the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives and ability to handle customer inquiries and complaints Customer Support experience Computer Literacy
planning and execution. Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs) warranties, and construction processes. Manage complaint procedures effectively. Understanding Market and and adept at handling customer inquiries and complaints Previous experience in a fast-paced service environment
planning and execution. Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs) warranties, and construction processes. Manage complaint procedures effectively. Understanding Market and and adept at handling customer inquiries and complaints Previous experience in a fast-paced service environment
the checkout point/till · Addressing customer complaints and inquiries. · Providing shopping advice and
outcomes. Provide insight on customer feedback from complaints, escalations, and surveys (internal and external)
regulators Laying of, and defending against, complaints of anti-competitive conduct (e.g. cartels and
regulators Laying of, and defending against, complaints of anti-competitive conduct (e.g. cartels and