business analysis capabilities Predominantly call centre environment with complex processes
from internal clients or departments Assist the Call Centre Supervisor when required Assist with switchboard
from internal clients or departments Assist the Call Centre Supervisor when required Assist with switchboard
Provide feedback to Manager / Supervisor and Call Centre upon completion of a call • Keep stock up to
experience.
servicing experience. 2 years proven client service/call centre experience. Good time management. Proactive and
portal Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services
portal Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services
and when required Daily interaction with the Call centre 2. Weekly Requirements : Site inspections of
and when required Daily interaction with the Call centre 2. Weekly Requirements : Site inspections of