civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;
5-years' experience as a Project Manager A registered Assessor or Moderator Successfully completed their ODETDP( assigned projects from start to end to ensure quality delivery within the agreed timelines Ensure learning
5-years' experience as a Project Manager A registered Assessor or Moderator Successfully completed their ODETDP( assigned projects from start to end to ensure quality delivery within the agreed timelines Ensure learning
South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and for driving the implementation of Sales Contact Centre operational strategies ensuring that the business performance driven culture and ensure that contact centre processes and controls are aligned to the business English Experience • Minimum 5 years' sales contact centre experience, with 2 or more years' experience in in a supervisory or team leader position ( Call centre) . ISP experience is preferable. • Proven track
and high-quality standards. Ensure strong supplier relationships that deliver high-quality cost-effective optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous on customer care productivity and service level quality. Constantly seek and introduce new approaches to