Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
community as well as extended reports follow relevant CCI Group policies, compliance policies, legislation stakeholders Ensures that all relevant CCI Group policies and CCI Behaviours are upheld by all employees
can support different business processes within CCI. As a specialist specifically you would be supporting department Subject Matter expert within contact centre environment or corporate environments. Experience
externally with our Clients. Monitor and manage contact centre demand across all campaigns on a daily basis. Balancing review intraday performance, Understand and report on call drivers, working closely with the operational team thinker 3-6 months experience working within a Call Centre of a large operation (ideally in an analyst type
with the objective of resolving or completing the call objective(s), documenting all required information stakeholders to ensure alignment Deliver 2hr weekly call handling to maintain skill Outputs of Job Successful quality assessments, examining and feeding back on calls on a range of areas, including customer experience Mathematics Minimum 2 years' experience in Contact Centre Environment preferably in an analytical role Organized team environment Experience in monitoring IB/OB calls and providing feedback an advantage Experience in
Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is executive report Outbound & inbound contact centre operational management and strategic planning experience
relation to Industrial Relations Experience in Call Centre, BPO environment or Retail preferred Must have
relation to Industrial Relations Experience in Call Centre, BPO environment or Retail preferred Must have
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape lingness to work shifts in person at a contact centre
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills