Loading Bay Drive long distance to deliver goods to customers Record deliveries Report road incidents to the operate the superlink Good communication and customer service skills Ability to work independently Valid
Our client in the Supply Chain requires, the services of a Dispatch Coordinator that is reliable and Warehouse Supervisor Organise and communicate with customers for the transportation of returns and credits and local outsource deliveries Communicate with customers regarding orders, ETA's and late deliveries Support for bulk and local outsource deliveries Assist customers with collections and deliveries as required Participate and deliveries are completed and filed Handle customer queries - incorrect dispatch of deliveries Communicate
Our client in the Supply Chain requires, the services of a Dispatch Coordinator that is reliable and Warehouse Supervisor Organise and communicate with customers for the transportation of returns and credits and local outsource deliveries Communicate with customers regarding orders, ETA's and late deliveries Support for bulk and local outsource deliveries Assist customers with collections and deliveries as required Participate and deliveries are completed and filed Handle customer queries - incorrect dispatch of deliveries Communicate
efficient and reliable transportation and distribution services to our clients, ensuring seamless delivery of processing proof of delivery (POD) documents, managing customer credits, and providing general administrative drivers and customers to resolve any discrepancies in delivery documentation.
to the requirements of the customer
Evaluate and follow up on service levels
Liaise with are of the correct criteria
Inform the customer immediately if there are any delivery delays
delays
Handle and document all queries and customer complaints
Monitor and compile daily and monthly ensure the driver signs for each POD
Ensure customer satisfaction both internally and externally
Quality, Health, and Safety:
Ensure that customer KPIs are known, understood, measured, managed
conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise with various KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise with various KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
and fostering a culture of excellence in customer service and compliance. Requirements: Grade 12, B SAP, and PG Glass products Strong budgeting, customer management, and problem-solving skills Glass experience
ies:
commitment to maintaining the highest level of customer service. Monitor and oversee the receiving and dispatching resolve customer complaints related to warehouse operations. · Maintain the highest level of customer service