Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance years in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
ESSENTIAL SKILLS REQUIREMENTS:
- In-depth Process & Accounting Knowledge.
- Change & Project Management expertise.
- Excellent communication skills.
- Ability to influence and engage effectively.
- Strong business acumen.
- Prior experience in f
Reference: JHB001558-KK-1 Rollout Contact Person (Chief Expert): Leading the coordination and execution
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer customers and provide feedback on applications Contact and follow up with customers (request additional
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer customers and provide feedback on applications Contact and follow up with customers (request additional
Dynamic Afrikaans and Engish speaking MALE for this exciting position To assist the Management in formulating Regional short and long range Sales and Distribution objectives, policies and strategies To enhance the public image and prestige of the company wherever appropriate by maintaining professio
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder
seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the To verify and update if necessary all personal contact information for clients including the Medical Aid probation and training will be done within our Client Contact Centre for all successful candidates. The successful their probation and training within the Client Contact Centre and may only be transferred to the Claims person's progress and skills gained within the Client Contact Centre. R11 000 - R16 000 - Monthly
their potential has an exciting opportunity for a HR Consultant in Gauteng Client Consultation: Act as and HR needs. Provide expert guidance and recommendations to address HR issues and optimise HR processes competencies. Facilitate workshops and training sessions on HR topics as required. Partner with clients to implement warnings etc. HR Metrics and Reporting: Compile and analyse HR data to identify trends, measure HR effectiveness reports and presentations for clients, highlighting key HR metrics and insights. Gather relevant information