currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building relationships with retail customers, ensuring their satisfaction with products and services, and identifying opportunities assigned customers, handling inquiries, resolving issues, and delivering exceptional customer service. In with internal teams to coordinate customer projects, monitor customer satisfaction levels, and develop
furniture have an exciting opportunity for a B2B Customer Support Representative to join their them. Having rapidly and as accurately as is possible Fielding calls and emails direct from clients and processing these order acknowledgement Inside Sales will route customer-service issues and orders to you for processing You will transfer inquiries to Inside Sales when the customer is unsure of their requirements ( i.e. they don't
Job Title: Custom Entry Clerk Location: Cape Town Industry: Logistics RPO Recruitment's client, in the looking for a detail-oriented and highly organized Custom Entry Clerk to join their team in Cape Town. The knowledge of customs regulations and procedures, as well as experience in managing customs documentation exported goods. Responsibilities: Prepare and submit customs documentation, including import and export declarations and other required paperwork. Coordinate with customs authorities to ensure timely clearance of goods
currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building relationships with retail customers, ensuring their satisfaction with products and services, and identifying opportunities assigned customers, handling inquiries, resolving issues, and delivering exceptional customer service. In with internal teams to coordinate customer projects, monitor customer satisfaction levels, and develop
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call Social Media Adverts – Facebook, Linked and other and general customer liaison Action specific targeted projects via email and phone calls e.g. hospice
their work approach
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call Social Media Adverts – Facebook, Linked and other and general customer liaison Action specific targeted projects via email and phone calls e.g. hospice
clients Handle phone and email enquiries Resolve customer complaints Process applications Meet productivity and financial targets Provide outstanding customer service Be familiar with e-commerce system application application processes Ensure that all requests from customers are managed accurately and timeously Assess and Engage with customers and provide feedback on applications Contact and follow up with customers (request level of customer service Matric Strong sales experience (critical) 3- 5 years Call Centre experience
clients Handle phone and email enquiries Resolve customer complaints Process applications Meet productivity and financial targets Provide outstanding customer service Be familiar with e-commerce system application application processes Ensure that all requests from customers are managed accurately and timeously Assess and Engage with customers and provide feedback on applications Contact and follow up with customers (request level of customer service Matric Strong sales experience (critical) 3- 5 years Call Centre experience
record with customer retention and major accounts
- A solid capital equipment servicing background
management level.
- Must have experience in Service Management, working specifically on Industrial