Inbound Call Centre Customer Service Jobs in Cape Town - Page 3

1st Line Support Technician Gardens, Cape Town NEW

 Voys South Africa

Cape Town City Centre

 R21,100 - R23 769 + benefits

1st and 2nd line technical support to business customers. About the Company We pride ourselves immensely immensely on the product we provide and the service we deliver it with. We believe that all South Africans can professional, world-class customer service. We offer exceptional telephone services to businesses. With our how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: a recipe that not every cook can prepare. Our Customer Experience team currently consists of 4 sales

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Support Engineer Cape Town

 Datafin It Recruitment

Cape Town Region

Internet Service & Network Specialist. You will provide 2 nd Line End User Computing Support, Call Handling Management and confirm call resolution with End User before resolving of the call on HEAT. The ideal candidate a proven track record of completed HPE/Lenovo Service Qualifications. You also need 3 years' work experience experience delivering End User Computing Support Services in a customer environment with proficiency in Win10/Office ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and

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1st Line Support Engineer Cape Town

 Kontak Recruitment

Cape Town Region

 R18 - 24 000

on-premises, hybrid and cloud hosting, Azure migration services, Microsoft product development, application support a wide range of customer issues. Applicants must have experience in a Managed Services Provider (MSP) NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership to all calls. Managing the timely resolution of open calls and call actions across all customers. Take Ensure that technical or operational issues on a service ticket are escalated efficiently. Ability to research

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Desktop Support Technician Cape Town

 Insphired Recruitment Solutions

Cape Town Region

Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality advantageous. Mobility Support qualification. ITIL. Customer support soft skills. A N Remuneration: R15 000

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Head Of Pmo Cape Town, South Africa

 Progressive It Resourcing

Cape Town Region

the provision of a digitally enabled technology service as a group COE, drive business and transformation operate the various technology platforms and shared services, ensure Cyber and Information Security resilience Technology function, and includes the following services: Management of: Programs, Projects & Releases Governance Project Support Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices

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Head: Agile Pmo

Cape Town City Centre

the provision of a digitally enabled technology service as a group COE, drive business and transformation operate the various technology platforms and shared services, ensure Cyber and Information Security resilience Technology function, and includes the following services:

• Management of: Programs, Projects Governance
• Project Support Services
• Management of the Group-wide Lean Agile Centre of Excellence (LAC KPI’s to ensure quality delivery.
• Create a centre of excellence that maintains, standards, practices

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Operations Associate Claremont

 Believe Resourcing Pty Ltd

Claremont

solutions provider dedicated to delivering the utmost customer satisfaction across diverse sectors, including dynamic Shared Service Centre. Collaborate with a high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational excellence. If you're enthusiastic about delivering delivering exceptional service, fostering improvements, and engaging with stakeholders, apply now for this exciting parameters of customer margin policies. Collaborate with the Sales Team and customers to ensure delivery

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Sales Consultant

Cape Town City Centre

timely delivery of products and services to clients.

Azure Integration Engineer X3 To 4 - Contract

Cape Town City Centre

 R500 - 565 per hour

and troubleshoots incoming employee calls. Provides support services to employees with technical problems technology issues involving desktop, laptop or network services from local personnel or from employees using network resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides case implements standard operating procedures and customer service guidelines relating to IT support.

As L2, or L3) you will exercise your excellent customer service skills along with the ability to apply technical

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Build Engineer Cape Town

 Datafin It Recruitment

Cape Town Region

who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers technology within the industry, serving an enthusiastic customer demographic. They are currently in search of a complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:

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