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looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes for the customer operations department, responsible for building customer operation and customer loyalty g>
& provide service excellence to international customers.
We are seeking Customer Sales Agents to join our expanding team.
We Offer working with a drive
Goal-oriented
Customer centric
Requirements
acknowledgement
Innovators Thrive.
We are seeking a Customer Service Engineer I to join our team.
successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of
resolved status SLA of the service desk tool of the Customer is not breached by resolving tickets timeously
line with the Process (With approval from the Customer and a valid reason).
Ensure that tickets
acknowledgement SLA of the service desk tool of the Customer.
Quality assurance management - Ensure that
Job Description
We are looking for customer-focused and results-orientated individuals, with sound
interpersonal skills, to deliver exceptional service to customers across multiple channels.
Key Responsibilities
customer queries or inquiries, to deliver appropriate, accepted resolutions for customers
Main Purpose
The purpose of the Customer Success Executive (CSE) is to maintain solid relationships
understanding of key customer needs and requirements. Expand relationships with existing customers by continuously
clients. Collaborate with internal teams to create customized proposals and presentations to promote cross-selling
delivered to customers in a timely manner. Serve as the link of communication between key customers and internal
teams. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Play
confirmations to customers.
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor creditor invoices. Submit RCG to SARS. Track container movements and cargo release dates. Handle AMS filing