Ticket Agent Or Tambo Jobs in South Africa - Page 4

Africa Manager (international Logistics)

Johannesburg

Logistics Director, you will be responsible for Africa agent performance and relationship management, identifying r />Africa Agent Network Management

• Cultivate strong relationships with agents by fostering African agents.
• Set up a system to regularly evaluate the performance of African agents.
• Conduct implementation
• Commercial expertise including agent management.
• Africa Risk management experience

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Analyst Durban

 Tych Business Solutions

eThekwini

timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams activities Audits and analyses incident and request tickets for quality and recommends improvements with updates tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute

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2nd Line Support Germiston

 Turnto Consultants Ltd

Germiston

manage and support tickets as assigned. (Remote Support) Deal with all IT Tickets assigned To deal with with IT Support tickets and enquiries to resolution within SLA Ensure SLA's of tickets assigned and adhered Support Tickets related to VoIP & Hosted Telephony Deal with all VoIP and Hosted tickets assigned

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It Administrator Cape Town

 Mdi Consulting

Cape Town Region

collaboration tools. Jira Ticketing System Management: Oversee and administer the Jira ticketing system, ensuring effectively tracks, manages, and resolves IT support tickets and project tasks. ERP Administration: Manage the technologies. Proficient in managing the Jira ticketing system, Sage X3 ERP (Advantageous), Active Directory

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Junior It Technician North Riding

 Recruitx

North Riding

 R13000

junior technician. Excellent with documentation Ticket management Site documentation Time Logging Strong

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Regional Administrator Durban

 Atm Solutions

Durban

updating or logging tickets · Escalating tickets to relevant departments · Opening tickets and following up

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Regional Office Administrator

 Atm Solutions

Durban

updating or logging tickets · Escalating tickets to relevant departments · Opening tickets and following up

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Software Support Technician Cape Town NEW

 Datafin It Recruitment

Cape Town Region

Services/RDP environments and experience with a ticket documenting / tracking system. You must have a assigned issues and customer interactions in a ticket documenting / tracking system (JIRA). REQUIREMENTS: Support and Call Centre experience. Experience with a ticket documenting / tracking system. Good telephonic

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Business Operations Consultant Midrand, South Africa

 Tower Group Ltd

Midrand

 From 150 to 155 (Ctc) - Hourly

12 1 - 2 years' Banking experience 1 - 2 Years' ticket management experience FICA knowledge RESPONSIBILITIES:

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Zma 415593 - Support Engineer

Johannesburg

 Industry Related

customers with technical support and logging tickets