industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st
experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of
of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer
We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of relevant departments Troubleshoot Track and report on calls handled Other day to day administrative duties as
in Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying provided by the company Previous experience in outbound call centre roles or sales environments will be a bonus
of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking
from customers, assisting with complex service calls, technician support, queries around parts.
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education and Training Certificate of 2 years experience as a call centre agency in an inbound or outbound call centre environment FAIS Requirements: